16.1                Introduction & Scope

This Privacy Policy explains how Project Infinite Technology W.L.L. (“Showdown.me,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you access or use:

• The Showdown.me website (https://showdown.me)
• The Showdown.me mobile application(s)
• Any related tools, features, content, or services (collectively, the “Platform”)

By using the Platform, you agree to the collection and use of your personal information in accordance with this Privacy Policy. If you do not agree with this Policy, you must not use the Platform.

This Policy applies to all Users of the Platform, including:

• Players who join tournaments and challenges
• Organizers who create events or host competitions
• Visitors, subscribers, or anyone who accesses or interacts with the Platform

16.2                 Scope of Application

This Privacy Policy covers:

• What types of personal data we collect
• Why we collect it, and how we use it
• How your data may be shared with third parties
• Your rights and choices regarding your data
• How we protect your information

This Policy does not apply to any websites, platforms, or services that are not operated by us, including third-party tournament platforms, payment processors, game publishers, or social media networks, even if linked from our Platform. Please review their privacy policies separately.

16.3                Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or data practices. We will notify you of material changes by updating the “Last Updated” date and, where appropriate, by sending an in-app or email notification.

Your continued use of the Platform after the changes become effective constitutes your acceptance of the updated Policy.

16.4                Who We Are

The Platform is operated by:

Project Infinite Technology W.L.L.
Commercial Registration No.: 151400
Registered in: State of Qatar

The Platform is owned by:

Project Infinite Technology Inc.

File Number: 7444291

Registered In: State of Delaware, USA

For the purposes of applicable data protection laws, Project Infinite Technology W.L.L. is the “data controller”of your personal information collected through the Platform.

This means we determine the purposes and means of processing your personal data.

16.5                Contact for Privacy Inquiries

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, you may contact us at hello@projectinfinite.net

We aim to respond to all legitimate requests within a reasonable timeframe. Depending on your location, we may ask for identity verification before fulfilling certain requests (e.g., data access or deletion).

16.6                Information We Collect

When you access or use the Platform, we may collect the following types of personal and non-personal information:

16.7                Information You Provide to Us Directly

• Account Information

When you register for an account (Player or Organizer), we collect:

• • Username or display name
  • Email address
  • Password (encrypted)
  • Age or date of birth
  • Country or region
  • Profile details (e.g., avatar, bio)

• Community Organizer Information

If you register a Community Account, we may also collect:

• • Organizer name or entity name
  • Event descriptions and branding
  • Payment configuration preferences
  • Social media links (optional)

• Communication Data

When you contact us (e.g., support, feedback), we will collect:

• • Your email address and message content
  • Any attachments or supporting documents you voluntarily provide

• Payment Information

We do not store or process your full payment details directly.
When you make a payment, your data is securely handled by third-party payment processors.
We may retain transaction metadata such as:

• • Payment method type
  • Amount paid
  • Timestamps and Transaction ID
  • Subscription plan or tournament details

16.8                Information We Collect Automatically

• Usage Data

When you use the Platform, we collect technical and usage information such as:

• • IP address
  • Device type and operating system
  • Browser type and language
  • App version (if mobile)
  • Pages or screens viewed
  • Timestamps and session durations
  • Referring URLs or third-party links
• Log Data & Error Reports

For diagnostics, we may collect log files, error messages, and crash reports to help improve performance and stability.

• Cookies and Tracking Technologies

We use cookies, pixel tags, and similar technologies to:

• • Maintain your session and preferences
  • Analyze traffic and usage patterns
  • Deliver personalized content and tournament recommendations
    For more information, see Section 6: Cookies and Tracking Technologies.

16.9                Information We Receive from Third Parties

We may receive personal information about you from:

• Third-Party Logins or Integrations

If you sign in with Google, Discord, Apple, or other services, we may receive your name, profile picture, or verified email address from that provider.

• Tournament Partners or Organizers

If you register for an event hosted by an external community, that organizer may provide us limited details (e.g., player seeding, team registration info).

• Social Media & Marketing Platforms

With your consent, we may collect publicly available data from social media or analytics providers to improve engagement or user support.

16.10            How We Use Your Information

We use the information we collect for the following purposes:

16.11            To Operate and Provide the Platform

• Create and manage your Player or Community Organizer account
• Authenticate your identity and maintain session security
• Enable participation in tournaments, challenges, and events
• Allow Community Organizers to create, host, and manage competitions
• Facilitate communication between players and organizers
• Display leaderboards, rankings, and user-generated content

16.12            To Process Payments and Subscriptions

• Manage billing for subscriptions or premium services
• Process tournament entry fees or prize distributions (when applicable)
• Verify and confirm financial transactions via third-party providers
• Fulfill refund or cancellation requests as required by law

16.13            To Improve and Personalize the Platform

• Monitor Platform usage and diagnose technical issues
• Analyze user behavior to improve UX, features, and game/event recommendations
• Customize user experiences based on interests, account type, and activity
• Conduct A/B testing, product research, and usability studies

16.14            To Communicate with You

• Send you service-related notifications (e.g. account activity, tournament updates)
• Respond to your inquiries, feedback, or support tickets
• Inform you about new features, policy changes, or important platform updates
• Send marketing communications where permitted by law or with your consent
  (you may opt out at any time)

16.15            To Ensure Safety, Fair Play, and Legal Compliance

• Enforce our Terms of Use, Community Guidelines, and Code of Conduct
• Investigate cheating, fraud, abuse, or account misuse
• Moderate content submitted to the Platform (e.g., usernames, profile data, chat logs)
• Comply with applicable laws, regulations, legal processes, and law enforcement requests

16.16            With Your Consent

In limited circumstances, we may request your explicit consent to use your data in a way not otherwise covered in this Policy. When we do, you may withdraw your consent at any time through your account settings or by contacting us.

16.17            How We Share Your Information

We may share your personal information with third parties in the following circumstances, and only to the extent necessary to provide and improve the Platform or to comply with legal obligations.

16.18            With Community Organizers

If you participate in a tournament, event, or challenge hosted by a Community Organizer on the Platform, we may share certain relevant information with that organizer, including:

• Your username or display name
• Your public profile information (e.g. avatar, ranking, bio)
• Your event participation details (e.g. match history, submissions, scores)

Organizers may also request additional information as part of tournament entry (e.g. team names, region, or age eligibility). Please review the specific terms of each tournament before joining.

Note: Organizers are independent from Showdown.me and are responsible for their own handling of participant data. We do not control how they use or store this information outside the Platform.

16.19            With Service Providers

We engage trusted third-party vendors to help us operate and improve the Platform. These include:

• Payment processors
• Cloud infrastructure and hosting providers
• Customer support platforms
• Email and notification delivery services
• Data analytics and product improvement tools

These providers may process limited personal information on our behalf and are bound by contractual obligations to protect your data and only use it as instructed by us.

16.20            With Marketing and Social Media Partners (Limited Use)

If you opt to receive promotional content, we may share anonymized or aggregated usage data with marketing partners or platforms (e.g., for analytics or targeting). We do not sell or rent your personal information to advertisers.

You can opt out of marketing communications at any time.

16.21            For Legal, Safety, or Compliance Purposes

We may disclose your information to third parties if we believe in good faith that such disclosure is necessary to:

• Comply with applicable laws, regulations, or legal processes
• Respond to valid requests from courts, regulators, or law enforcement
• Detect, prevent, or address fraud, security threats, or violations of our Terms
• Protect the rights, property, or safety of Showdown.me, its users, or others

16.22            Business Transfers

If Project Infinite Technology W.L.L. is involved in a merger, acquisition, restructuring, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. In such cases, we will take reasonable steps to notify affected users and ensure the continued protection of your personal data.

16.23            Aggregated or Anonymized Data

We may share aggregated or anonymized information that does not identify you personally with partners, research groups, esports organizations, or the public for analytical, marketing, or promotional purposes.

16.24            Cookies and Tracking Technologies

Like many digital platforms, Showdown.me uses cookies and similar tracking technologies to enhance your experience, analyze platform usage, and deliver relevant content. This section explains what these technologies are and how we use them.

16.25            What Are Cookies?

Cookies are small data files that are placed on your device (computer, tablet, smartphone) when you visit a website or use an app. They serve various purposes, such as:

• Enabling core platform features
• Remembering user preferences and login sessions
• Measuring traffic and performance
• Supporting security and fraud prevention
• Delivering targeted or relevant content

Cookies may be “first-party” (set by Showdown.me) or “third-party” (set by service providers such as Google Analytics or payment platforms).

16.26            Types of Cookies We Use

• Web Beacons, Pixels, and Local Storage

We may also use:

• Web beacons or tracking pixels to track actions (e.g., email opens, page interactions)
• Local storage and session storage to enhance app performance and retain temporary data

16.27            Your Choices

• Browser Settings: You can control or delete cookies through your browser settings. Most browsers allow you to block or delete existing cookies, or be notified when cookies are being set.
• Consent Banner: Where required by law, we will present a cookie consent banner when you first access the Platform, allowing you to manage your cookie preferences.
• Analytics Opt-Out: You may opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.

Please note: Disabling certain cookies may affect your ability to use some features of the Platform.

16.28            How We Protect Your Information

We take the security and privacy of your personal data seriously. Project Infinite Technology W.L.L., as the operator of the Showdown.me platform, maintains a comprehensive information security program designed to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

16.29            Security Measures We Use

We implement industry-standard security measures to ensure your data is protected at every stage of its lifecycle. These include:

• Encryption in transit: All data exchanged between your device and our servers is encrypted using Transport Layer Security (TLS).
• Secure hosting: We rely on trusted third-party infrastructure providers, including Amazon Web Services (AWS) and other cloud providers, who maintain high levels of security compliance.
• Access control: Role-based access policies and least-privilege principles govern who can access personal information internally.
• Regular patching and updates: Our systems are regularly updated to address emerging security vulnerabilities.

16.30            Use of Third-Party Service Providers

We engage reputable third-party service providers to support certain technical and operational functions of the Platform. These include, but are not limited to:

• Cloud infrastructure and hosting (e.g., AWS)
• Payment processing (e.g., MyFatoorah)
• Email and communication tools
• Analytics and crash reporting
• Content delivery networks (CDNs)

These providers may have limited access to personal data only to the extent necessary to perform their services on our behalf and are bound by contractual obligations to protect your data in accordance with this Privacy Policy and applicable laws.

16.31            Your Role in Keeping Data Secure

While we take comprehensive measures to safeguard your data, you are also responsible for maintaining the confidentiality of your account credentials. We strongly advise you to:

• Use a strong and unique password
• Never share your login details with others
• Log out of your account when using shared or public devices
• Contact us immediately at hello@projectinifnite.net if you suspect unauthorized access to your account

16.32            Data Breach Notification

In the unlikely event of a data breach that impacts your personal information, we will:

• Notify affected users without undue delay
• Provide clear information on the nature of the breach, the data involved, and steps taken
• Inform supervisory authorities if and when required by applicable data protection laws

16.33            International Data Transfers

As the Showdown.me platform is owned by Project Infinite Technology Inc. (a Delaware corporation) and operated by Project Infinite Technology W.L.L. (Qatar), your information may be processed in Qatar, the United States, or in other countries where our trusted third-party service providers are located.

In such cases, we implement appropriate safeguards to ensure your data receives a level of protection consistent with your jurisdiction, including:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Data processing agreements (DPAs) with all major vendors
• Robust vendor due diligence procedures

By using the Platform, you acknowledge and agree to the processing, storage, and transfer of your information as described above.

16.34            Your Rights and Choices

We respect your rights regarding your personal information. Depending on your location, and subject to applicable law, you may have certain rights and choices in how we collect, use, and share your data.

16.35            Access, Correction, and Deletion

You may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data, where applicable

To exercise these rights, please contact us at hello@projectinfinite.net We may need to verify your identity before fulfilling your request.

Note: Certain data may be retained where required by law or for legitimate business purposes (e.g., fraud prevention, dispute resolution, financial compliance).

16.36            Managing Your Account and Preferences

You can review and update your personal information at any time by logging into your Showdown.me account.

You can also:

• Change notification and communication preferences
• Enable or disable in-app alerts
• Unsubscribe from marketing communications via the “unsubscribe” link in emails

Please note that transactional or service-related communications (e.g., password resets, payment confirmations) may still be sent regardless of your marketing preferences.

16.37            Withdrawing Consent

If we process your personal data based on your consent, you may withdraw that consent at any time by contacting us or through your account settings.

Withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal.

16.38             Objecting to Processing and Data Portability

Depending on your jurisdiction, you may also have the right to:

• Object to certain types of processing, such as direct marketing or profiling
• Request data portability, meaning the right to receive your personal data in a structured, commonly used, and machine-readable format

16.39            Minors’ Rights

If you are under the age of 18 and have provided information to the Platform, you may request the removal of such content or information. While we will do our best to comply, please be aware that complete removal may not always be possible due to technical limitations or legal requirements.

16.40            Exercising Your Rights

To make a privacy-related request, please email us at hello@projectinfinite.net We aim to respond within 30 days or as required by applicable law. In some cases, we may extend this period if your request is complex or numerous.

16.41            Data Retention

We retain personal information only for as long as it is necessary to fulfill the purposes for which it was collected, including to:

• Provide and maintain access to the Showdown.me platform
• Comply with our legal and regulatory obligations
• Resolve disputes and enforce our rights
• Maintain accurate financial and transactional records
• Prevent fraud or abuse

16.42            Retention Periods

We generally apply the following retention periods:

Please note that in certain cases, we may retain information beyond these periods:

• If required by law or court order
• To comply with financial, tax, or contractual obligations
• To protect against or investigate potential fraud, abuse, or violations of our Terms

16.43            Account Deletion and Anonymization

• You may request deletion of your account and associated personal data at any time by emailing hello@projectinfinite.net
• Upon verification of the request, we will delete or anonymize your personal data unless retention is required for legal or operational reasons.
• Some residual data may remain in backups or logs for a limited time, which will be securely deleted on a rolling basis.

16.44            Inactive Accounts

If an account remains inactive (i.e., not logged into) for a continuous period of 24 months, we may:

• Notify the account holder prior to closure
• Archive or delete the account and associated data
• Retain anonymized, non-personal information for analytical or statistical purposes

16.45            Children’s Privacy

Showdown.me is a general audience platform but includes interactive features such as tournaments, challenges, leaderboards, and chat which may be subject to age restrictions depending on the region, tournament organizer, or content.

16.46            General Platform Access

• There is no fixed minimum age requirement to create a general player account on Showdown.me.
• However, if you are under the age of 18, you may only use the Platform under the supervision and responsibility of a parent or legal guardian.
• Parents and guardians are solely responsible for monitoring and controlling the use of Showdown.me by minors under their care.

16.47            Community Organizer Accounts

• Only individuals aged 18 or older are permitted to register a Community Organizer Account, which allows for the creation of tournaments, events, and challenges.
• Any attempt to circumvent this requirement may result in account suspension or termination.

16.48            Tournament-Level Age Restrictions

• While the Platform itself is broadly accessible, certain tournaments, challenges, or events may impose specific age restrictions (e.g., 13+, 16+, 18+) based on content, game publisher guidelines, Community Organizer, Event owner, challenge owner, or local legal requirements.
• It is the sole responsibility of the user (or their legal guardian, where applicable) to ensure compliance with these restrictions.
• Showdown.me does not assume liability for users’ participation in age-restricted events that contravene tournament-specific terms.

16.49            Parental Rights

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, you may:

• Request access to review that data
• Request that we delete the data
• Contact us at hello@projectinfinite.net for assistance

16.50            International Users and Data Transfers

Showdown.me is a global platform with users located across multiple countries. Your personal information may be collected, stored, processed, or transferred outside of your country of residence, including to Qatar, the United States, and other jurisdictions where our operational teams, cloud infrastructure, or third-party service providers are located.

16.51            Cross-Border Transfers

By using the Platform, you understand and agree that:

• Your personal data may be transferred to, stored in, or processed in countries that may not provide the same level of data protection as your home jurisdiction.
• These countries include but are not limited to Qatar, the United States, and locations of our cloud hosting providers such as Amazon Web Services (AWS) and other vendors.
• Where required by law, we implement appropriate safeguards to protect personal data during such transfers.

16.52            Legal Safeguards

When we transfer personal data internationally, we do so in accordance with applicable data protection laws and utilize the following safeguards, as appropriate:

• Standard Contractual Clauses (SCCs) approved by the European Commission or UK Information Commissioner
• Binding Corporate Rules (BCRs) where applicable
• Data Processing Agreements (DPAs) with third-party processors
• Vendor due diligence and regular privacy/security assessments

16.53            Users in the European Economic Area (EEA), United Kingdom (UK), and Switzerland

If you are located in the EEA, UK, or Switzerland:

• Your personal data may be transferred to non-EEA countries, including Qatar and the United States

If you have questions about the legal basis for international transfers or would like a copy of the applicable safeguards, please contact hello@projectinfinite.net

16.54            Users in Qatar

As the platform operator Project Infinite Technology W.L.L. is registered in Qatar, personal data may be stored and processed locally in compliance with Qatar’s data privacy regulations, including the Qatar Personal Data Privacy Protection Law (Law No. 13 of 2016) and relevant amendments.

16.55            Consent to Transfer

By using the Platform and submitting your personal data, you explicitly consent (where required) to the collection, international transfer, storage, and processing of your information in accordance with this Privacy Policy.

16.56            Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our business practices, legal or regulatory obligations, or improvements to our platform. When we make material changes, we will notify you by:

• Posting the updated Privacy Policy with a “Last Updated” date at the top of the page
• Sending you a notification through the Platform, by email, or other reasonable means (where required by law)

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

16.57            Your Continued Use is Acceptance

Your continued use of Showdown.me after any modifications to this Privacy Policy constitutes your acceptance of those changes. If you do not agree to any part of the updated policy, you must stop using the Platform and may request the deletion of your account and data by contacting hello@projectinfinite.net